Refunds, Returns and Cancellations

Refunds, Returns and Cancellations:

Refunds for Pop Up Shops-

All sales are final for purchases made at any of our Pop Up Shop locations. All of our Pop Up Shops display notices of final sales in the stores. Please inspect all garments before purchasing. Items have been fully inspected, on our end, before they are displayed in our stores and again inspected by management. 

Cancellation after online purchases-

All orders cancelled after 48 hours are subject to a $10.00 administration fee, whether or not your order has shipped. If the item has shipped, You (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. Please allow up to 48 hours for our department to submit your refund .

Returns for online purchases-

If for what ever reason you are not completely satisfied with your purchase, we offer a full refund, less shipping charges. Returns are accepted on new, unused, unworn merchandise in its original packaging and tags must still be attached. Please contact us within 7 days, if you plan to return your unused garment. We will then send you the location for your returns. In some rare instances, $10.00 restocking fee may apply. The customer is responsible for all return shipping fees. After we have received your new and unused merchandise, please allow up to 48 to 72 hours for our department to submit your refund to the original credit card used, during the initial purchase. 

Reporting a damaged item after it has been delivered-

Please inspect your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery and contact us via email, immediately. Please send photos to, for approval and we will process a claim on your behalf. Do not proceed with any returns until you have heard back from our claims department. Contact us regarding damages within 24-48 hours of receipt. Further instructions will be given once the process has begun.   

Emails will be answered promptly.